Hong Kong Buffet

Reviews about Hong Kong Buffet

• 3 / 5

  By Jeremy VanLaanen
  Standard Chinese buffet, we went in the middle of the day, business was slow, the buffet was stocked with leftover lunch rush, but wasn't terrible.
  April 20, 2017
• 2 / 5

  By Brad DasseyMusic
  Hi there. Thank you for taking the time to listen to my review... My wife and I went to Sturgeon Bay for the first time on our 3 year anniversary, March 7th, 2015. We had a great time! Hong Kong Buffet was on our list to check out. The first time we went there everything was great! Food was fresh, people were friendly and we were destined to come back in the future eventually. Just 2 days ago, April 18th, we went back and took the kids this time as well. We were quite surprised to find not enough tongs in the buffet. There were probably 3 or 4 missing and when I confronted the lady that worked there, she didn't know what I meant, and I said well, I'd like this item, but there's no tongs to pick the food up. And she said OH, ah! And takes the tongs from some other food and puts it into the one I wanted. She said, you use same tong. No worries. Yeah, well, to me, that's pretty unprofessional. The second thing I'd like to add is, the food was NOT fresh this time. It tasted petrified, like it sat there all day from being too overly cooked. Not just one item, but several. It was not delightful as the first time we went. So then I complained. The lady probably didn't understand what I was saying because all she said was, no, we just switched from lunch to dinner. I was simply trying to tell her we should receive a discount or some compensation for our terrible experience. Then she said, no, food not hard. It's fresh! And I even asked my kids in front of her if they thought the food was hard and terrible and they said yes and shook their head. Then someone else came in, the lady was distracted and I just told her that's fine, we're not going to come back. Here's your full payment, goodbye. The place was clean, the people are friendly, but this 2nd time, food was hard and terrible.
  December 18, 2016